Privacy & Cookies Policy
Your privacy is very important to us; under the Data Protection Act and the General Data Protection Regulations (GDPR), we have certain legal obligations related to the information we collect and process. For the purposes of GDPR, we will be the “controller” of all personal data we hold about you.
When do we collect personal information about you?
We collect personal information when you book directly with us via email.
What personal information do we collect from you?
When you book with us, we may collect the following information:
Name
Email address
Phone number
Mailing address
Payment details
What we do with your personal information
We will use your personal information solely for:
Processing and confirming bookings
Billing and accounting purposes
Responding to your inquiries
We will not use your data for any marketing purposes unless explicitly agreed upon by you.
Sharing personal information
We will not share your personal information except where necessary for the following:
HMRC, Gwynedd Council, or the Valuation Agency if required by law.
Data retention
We will not store your personal information for longer than necessary.
Booking records: Retained for 7 years (for accounting and tax purposes).
General inquiries (no booking): Retained for 2 years before being deleted.
Cookies
Our website uses cookies for:
Website analytics (e.g., Google Analytics) to help improve the site.
Functional cookies to remember your preferences during your visit.
By using our website, you agree to our use of cookies.
Your rights
You have certain rights regarding your personal information, including:
The right to request access to the personal information we hold about you.
The right to correct any errors in your information.
The right to request deletion of your personal information.
The right to object to the use of your personal information.
How to Contact Us
If you have any questions about how we handle your personal data, or if you wish to exercise your rights, please contact us via our Contact Page.